A company with sales in excess of £110million switched to Cambrian Packaging after being “taken for granted” by a previous supplier.
Everbuild is the UK’s leading sealant, adhesive and building chemical brand, with customers in over 70 countries.
The business, owned by Sika AG, had become unhappy with their previous supplier following poor customer service and made the switch to Cambrian in December 2017.
George Boothroyd, buyer at Everbuild, said: “We’re a global national company and we needed a reliable supplier. I wasn’t happy with our old supplier, which had become lacklustre in terms of price, service and quality.
“I found Cambrian Packaging online and they’ve not let us down. They’ve been very helpful and they do their own market research, so they are very knowledgeable. We’ve never had any problems and they offer good customer service.”
Peter Newton, account manager at Cambrian for the Everbuild account, said: “Despite Everbuild being a global player we found what they wanted was what most companies need; service – what they want, when they want.”
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